Description and Requirements The Lenovo Service Desk serves as a Single Point of Contact (SPOC) and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Service Desk performs end to end Incident and Request management on behalf of our customers.The Service Desk Analyst – acts as the first point of contact for our customer’s...
Propósito del Equipo: El equipo de Help Desk es el encargado de la gestión de incidencias de los diferentes tipos de inconvenientes que se puedan llegar a presentar dentro del gran universo de aplicaciones del Cliente, como así también la ejecución de tareas proactivas para la conciliación de datos y escalamiento en base a la advertencia de encolamientos en los sistemas o alarmas...
Location: Buenos Aires Function: HD IT Requisition ID: Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic,...
We are hiring IT Support Analyst to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD) . This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs.. This is a hands-on, supporting end users who work primarily through AVD, following...
Tecpetrol busca IT Service Desk Analyst / Soporte OnSite VIP para desempeñarse en sus oficinas de Buenos Aires. Se requieren más de 3 años de experiencia brindando Soporte Técnico a usuarios finales y en mesa de ayuda, manejando distintas herramientas de IT. Excelente presencia y personalidad. Serán sus funciones principales: Brindar asistencia de manera On Site y Remota a los Directores,...
Do you wish you could be part of a small team where your efforts will make a huge impact?Our Service Desk Team exists to enable and assist Percona Staff. We provide support by following documented incident management and request fulfillment processes and procedures while ensuring established policies are observed.Our Service Desk Agents are the single point of contact for anyone in Percona in...
Descripción del empleo: Desde Yel Solutions nos encontramos en búsqueda de un perfil con experiência en Mesa de Ayuda IT SSR / Service Desk IT SSR. Debe contar con sólida experiência en telefonía Claro. Trabajará modalidad Viernes+SADOFEHorario: Lunes o Viernes+SADOFE de 14 a 22hs- Si resides en Córdoba: Modalidad Hibrida (90% Remoto): se puede requerir asistencia para un evento o reunion...
Desde Yel Solutions nos encontramos en búsqueda de un perfil con experiência en Mesa de Ayuda IT SSR / Service Desk IT SSR. Debe contar con sólida experiência en telefonía Claro. Trabajará modalidad Viernes+SADOFEHorario: Lunes o Viernes+SADOFE de 14 a 22hs- Si resides en Córdoba: Modalidad Hibrida (90% Remoto): se puede requerir asistencia para un evento o reunion presencial- Si resides en...
¡Únete a Novacor SRL como Técnico Service Desk!Estamos buscando un profesional capacitado para unirse a nuestro equipo como Técnico Service Desk y brindar soluciones eficientes a nuestros clientes. En Novacor SRL nos especializamos en servicios de tecnología de la información y estamos comprometidos en alcanzar la excelencia en el soporte técnico.Buscamos a alguien con sólidos...
En Clever FT brindamos servicio integral de consultoría SAP a nuestros clientes. Y seguimos incorporando talentos ️Estamos incorporando talentos para sumarse a nuestro equipo de Service Desk, JR soporte n1.Argentina¿Por qué elegirnos?Porque te ofrecemos desarrollarte en un ambiente dinámico, con posibilidades de crecimiento y donde tus ideas y propuestas serán bienvenidas.No te pierdas la...
Overview:Now is the time to join us!We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a...
Service Desk Agent:Position Overview:Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT imperatives.Responsibilities:- Primary responsibility is user support and...
Tecpetrol busca IT Service Desk Analyst / Soporte OnSite VIP para desempeñarse en sus oficinas de Buenos Aires. Se requieren más de 3 años de experiencia brindando Soporte Técnico a usuarios finales y en mesa de ayuda, manejando distintas herramientas de IT. Excelente presencia y personalidad. Serán sus funciones principales: Brindar asistencia de manera On Site y Remota a los Directores,...
Description and Requirements The Lenovo Senior Service Desk serves as a Single Point of Contact (SPOC) and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Service Desk performs end to end Incident and Request management on behalf of our customers.The Service Desk Analyst acts as a first level escalation point for our...
Descripción del empleo: En YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en Mesa de Ayuda/Help Desk/Service Desk IT JR para sumarse a nuestro staff de colaboradores.Horario: Lunes a viernes de 11 a 20 hsModalidad: En la actualidad definido 3 veces por mes: 2 en CABA Monserrat y 1 en CABA Parque...
Service Desk Agent (PORTUGUESE):Position Overview:Upon joining, you will get trained on practice specific technical skills, allowing you to enhance your core competency skills and grow your career. You will take on challenges to deliver technology innovation, and design and implement solutions impacting our clients’ business and IT imperatives.Responsibilities:- Primary responsibility is user...
En YEL Solutions, empresa líder en IT Outsourcing Services con operaciones de alcance global, nos encontramos en la búsqueda de un especialista en Mesa de Ayuda/Help Desk/Service Desk IT JR para sumarse a nuestro staff de colaboradores.Horario Lunes a viernes de 11 a 20 hsModalidad: En la actualidad definido 3 veces por mes: 2 en CABA Monserrat y 1 en CABA Parque Patricios. En el corto plazo la...
Service Desk Team Lead (Bilingual Spanish-Portuguese)**About the role:In this role, you will:- Lead and coach a team of Service Desk agents to meet performance and SLA targets.- Monitor real-time data and ensure adherence to service level agreements.- Analyze reports to identify performance gaps and implement action plans.- Provide feedback and conduct regular coaching sessions to drive...
About the role:In this role, you will:- Lead and support a team of Service Desk agents, ensuring high-quality customer service and technical support.- Plan and allocate resources effectively to meet operational demands.- Monitor real-time performance metrics and SLAs, taking corrective actions when needed.- Analyze reports to identify trends, gaps, and opportunities for improvement.- Provide...
Position Overview By joining Cognizant as a Service Desk Agent, you will be responsible for working within the Cloud, Infrastructure & Security practice to provide professional and technical support for clients across all industries and their systems and networks in the following areas: general system administration, network administration, cloud administration, and end user systems and...